Reporting a Maintenance Issue
The below issues SHOULD NOT be reported via the MyHousing Portal. Please follow the appropriate procedures:
- Facilities Repairs (emergencies and non-emergencies) - Monday through Friday 7:30 a.m. to 5:00 p.m.
To report general maintenance and repair issues; such as plumbing, electricity, lighting, floors, doors, walls, windows, doors, heating/air conditioning and general cleanliness in your residence hall room/apartment, please call the Facilities Department at 973-443-8926.
- Facilities Repairs (emergencies only) – Holidays, after-hours and Weekends
To report a holiday, after-hours and weekend emergency maintenance issue; such as plumbing, electricity, lighting, floors, doors, walls, windows, doors, heating/air conditioning and general cleanliness in your residence hall room/apartment, please call Public Safety at 973-443-8888.
- Computer Internet and Cable TV
For problems with University computer systems, wireless, data jacks and cable TV, please contact the Computing Services help desk at 973-443-8822 or via email at FDUTAC@fdu.edu
For problems with locks in the residence halls, please call the Locksmith at 973-443-8196 or Public Safety office at 973-443-8888 (for after-hours and weekend/holiday issues). You may also submit a work order at http://view.fdu.edu/default.aspx?id=5463
- ID Swipe Cards
For all ID issues, Monday through Friday 9:00 a.m. to 5:00 p.m., please visit the Housing Office in the I-wing section of Florence-Hamilton hall. For all ID issues, after-hours, weekends and Holidays please visit the office of Public Safety.
To report insect, bugs, pest issues within your room/hall please call the Facilities Department at 973-443-8926
- Common Areas (lounges, laundry rooms, bathrooms)
To report general maintenance and repair issue with the common area please call the Facilities Department at 973-443-8926.
Office of Campus Life