Reporting a Maintenance Issue

REPORTING A PROBLEM WITH(IN) YOUR ROOM/HALL

Furniture and Appliance Repairs

To report non-emergency furniture and appliance (refrigerators and stoves) issues in your residence hall room or apartment, please submit them via “Maintenance Requests” under the More Tasks tab in your MyHousing Portal. Please be as detailed as possible.

Room Repairs (emergencies and non-emergencies) - Monday through Friday 7:30 a.m. to 5:00 p.m.

To report general maintenance and repair issues; such as plumbing, electricity, lighting, floors, doors, walls, windows, doors, heating/air conditioning and general cleanliness in your residence hall room/apartment, please call the Facilities Department at 973-443-8926.

Room Repairs (emergencies only) – Holidays, after-hours and Weekends

To report a holiday, after-hours and weekend emergency maintenance issue; such as plumbing, electricity, lighting, floors, doors, walls, windows, doors, heating/air conditioning and general cleanliness in your residence hall room/apartment, please call Public Safety at 973-443-8888.

Computer Internet and Cable TV

For problems with University computer systems, wireless, data jacks and cable TV, please contact the Computing Services help desk at 973-443-8822 or via email at fdutac@fdu.edu

Locks

For problems with locks in the residence halls, please call the Locksmith at  973-443-8894 or Public Safety office at 973-443-8888 (for after-hours and weekend/holiday issues). You may also submit a work order at http://view2.fdu.edu/florham-campus/public-safety/locksmith-requests-service/

ID Swipe Cards

For all ID issues, Monday through Friday 9:00 a.m. to 5:00 p.m., please visit the Housing Office in the Student Center. For all ID issues, after-hours, weekends and Holidays please visit the office of Public Safety.

Laundry

To report a problem with residence hall laundry equipment, please submit it via “Maintenance Requests” under the More Tasks tab in your MyHousing Portal. Be sure to include the machine’s license plate # (Example: 360-FZD). You can also submit a work order directly to our laundry service company, CoinMatch http://servicerequest.coinmach.com/

Insects/Bugs

To report insect, bugs, pest issues within your room/hall please call the Facilities Department at 973-443-8926

Common Areas (lounges, laundry rooms, bathrooms)

To report general maintenance and repair issue with the common area please call the Facilities Department at 973-443-8926.

Important Campus Numbers

973-443-8586 Housing Office:                    

973-443-8926 Facilities Department:           

973-443-8888 Public Safety:                         

973-443-8822 Computing Services:             

973-443-8489 Dining Services:                    

973-443-8196 Mailroom:                              

 

Office of Campus Life
Housing Office

MyHousing Portal

FDU Florham Campus
285 Madison Avenue
M-SCO-02
Madison, NJ 07940

Phone: 973-443-8586

Fax: 973-443-8867

Email: FDUHousing@fdu.edu