Spotlight on New Faculty — An interview with Shawn McCloud
Interview by Catherine Krawiec
Photo by W. Scott Giglio
After an exciting career in Atlantic City, working in both hotels and casinos, Fairleigh Dickinson University welcomes alumnus, Shawn McCloud, MS’13 (Metro), back to FDU. This time, McCloud will be at the front of the classroom, where he is teaching casino management.
FDU: Tell us about your new position…
Shawn McCloud: I am associate director and senior lecturer for the International School of Hospitality and Tourism Management (ISHTM) at Petrocelli College within the Community College Partnership. I teach “Introduction to Casino Management”on the Florham Campus, and “Property Management” at Mercer Community College. My expertise is related to the casino gaming industry and resort operations so I am excited to have the opportunity to teach courses centric to such.
FDU: How did you become interested in this field?
SM: I started working in the hospitality industry more than two decades ago at various hotels in southern New Jersey and then in the casino resorts in Atlantic City. The heart of my professional background includes extensive financial, marketing, and operations analysis. I enjoy performing research and working with numbers. Moreover, I enjoy the dynamics of the service industry and interacting with guests, as well as colleagues. It was a fun environment to work in and now I believe I have the responsibility to give back through teaching.
FDU: What is something that you would like to contribute to FDU?
SM: I am a proud graduate of FDU, and from ISHTM: I graduated in 2013 with a Master’s of Science in hospitality management studies. I would like to share my insights and knowledge from my array of professional experiences in and around the casino gaming industry and ultimately be an integral part of a team that helps our program and the University flourish.
FDU: What is something that you hope your students will take away from your class?
SM: On the surface I hope my students have an enjoyable learning experience, while students realize that there is so much more to the hospitality industry (and casinos) than simply making a profit — I hope students walk away knowing that having and maintaining high ethical standards, and having integrity and a moral compass, are fundamental to being successful.
FDU: What is one piece of advice you can give to your new students?
SM: Abide by the golden rule, as in treating those around you as you wish to be treated… and as best as one can, never burn bridges. Professionally... enjoy what you do, treat others with courtesy and respect, and never ever put profits over people.
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