Service Innovation and Leadership (MS)

Register now for Fall 2015 online classes!

Courses offered:

Fall 2015: August 24th – December 16th 

  • MSSIL 7001.81D: Introduction to Graduate Studies & Research – (Prof. M. Barto)
  • MSSIL 7008.81D: Organizational Communication & Conflict Management - (M. Mohamad)
  • MSSIL 7010.81D: Technology in the Service Industry - (A. Ceesay)

See our Course Descriptions page for details.

Attend a Graduate Information Session "Fall 2015"

For dates and locations: Click Here

State Authorizations indicate which U.S. States authorize FDU on-line programs for their residents.

About the Program

Today’s service industry in the United States and worldwide has broadened and evolved into a major player in sustaining a healthy economy. The newest projections for the industry call for a period of unparalleled growth that will bring with it increased demand for well-prepared and skilled service innovation and leadership professionals.

FDU’s new Master of Science in Service Innovation and Leadership will increase your competitive edge as a professional in the field whether you’re an entrepreneur, employed by a service-based company or a government agency. You will build your understanding of and skills in critical service industry strategies, financial systems, service management, marketing and more.

The 36-credit non-thesis program offers on-campus, off campus, and online delivery for the convenience of working professionals. With this degree, individuals who aspire to enter or advance in the service industry can gain valuable credentials and increase their opportunities for professional fulfillment in this rewarding field.

Degree Requirements



Fall 2015: August 24th – December 16th 


Domestic Students:

$1,779 per three-credit course

Online Student Essential Resources

Center for Teaching and Learning with Technology (CTLT)

For more information, please contact:

Shealine Black
Coordinator of Marketing
International School of Hospitality and Tourism Management

Erick Lorenzana
Associate Director
International School of Hospitality and Tourism Management