Schering-Plough Executive Lectures - 2006
Communication at the Speed of Light:
Merging Interests, Merging Issues, Merging Problems
Offered by the MA in Corporate and Organizational Communication
Fairleigh Dickinson University
All Lectures Held from 9:00am – 1:00pm
The Rothman Institute Auditorium **
College at Florham Campus
** Except for March 4th, which will be held in the New Academic Building (NAB), Room 109
For more information, contact Gary P. Radford, MA Program Director
The field of corporate communication is traditionally broken down into various sub-specialties such as public relations, media relations, employee relations, investor relations, and so on. However, as the corporation and its relationship to the world changes, so does our need to understand the nature of communication as it relates to the corporation. As the world becomes more complex and technology enables communication to move at literally the speed of light, the barriers between different areas of corporate communication begin to dissolve. The distinction between journalism and media relations blurs. The reporting of news becomes a business and the reporting of business becomes news. A confidential message in an internal memo becomes leaked on an employee blog, which becomes linked to by a myriad of different Internet sites, which in turn becomes news on the mass media in a matter of hours. When communication has the ability to move so quickly, what implications does this have for media outlets who are constantly striving to be first with the big news story? What happens to the management of crisis communication when news of a corporate crisis hits the Internet within seconds of its occurrence? What are the consequences for internal employee communication when the employee can read blogs and other information on the Internet which are beyond the control of the corporate communication department? What consequences do such developments have for corporate reputation, investor perceptions, and brand images? How can corporate communicators manage not only messages, but the myriad of communication media the communicator must choose between when sending those messages? What implications does this have for the psychology of the people who are required to make these choices and work within these constantly changing and pressure-filled environments? The 2006 Schering-Plough Executive Lectures will address these and other themes in dynamic series of presentations from some of the foremost practitioners and theorists working in this field today.
Click here to see a photo gallery of the 2006 Schering-Plough Executive Lecturer Speakers.
Saturday, January 28th
Communication at the Speed of Light: A Preview of the Issues
Stuart Z. Goldstein, Managing Director of Corporate Communications, The Depository Trust and Clearing Corporation, New York City
Marion Pinsdorf, Vice President , Hill and Knowlton (retired)
Pamela Golgolab, President/Owner, PNA Associates Inc., Public Relations, Corporate Communications, Marketing, Advertising, Chester, NJ
Jeff Dunsavage, Director of Internal Communications, Telcordia Technologies, Piscataway, NJ
Justin Lash, professional communications consultant, Metro New York region, Towers Perrin
Saturday, February 4th
The Role of Internal Communications during Times of Acquisition and Mergers
Patricia Walsh, Senior Vice President, Corporate Branding Group, Ruder Finn
How the Sausage is Made: The Business of Media
Col. Jack Jacobs, Retired Army Colonel and Military Analyst, MSNBC
Saturday, February 11th
A Report Card on Corporate Reputation
Ron Alsop, News Editor and Senior Writer, Wall Street Journal
Earning Reputation: Just Because You Sent a Message Doesn’t Mean It Was Heard
Barie Carmichael, Senior Counselor, APCO Worldwide and Batten Fellow, The Batten Institute. Darden Graduate School of Business, University of Virginia
Saturday, February 18th
The Media Matrix and the Dilemma of Trust: An Examination of Media Choices in the Modern Organization’s Communication Landscape.
Gary Gumpert, Partner, Communication Landscapers
Susan Drucker, Professor of Communication and Law, Hofstra University
Saturday, February 25th
Blogs, Podcasts, and Other Strange Creatures in Communications Land
Steve Lubetkin, Lubetkin and Co.
Managing the Media in a Crisis
Chris Winans, Vice-President, Media Relations, American International Group
Saturday, March 4th
Communication and Society: Globablization, Pluralism and Collaboration
Stanley Deetz, Professor of Communication, University of Colorado at Boulder
Customers, Communication, and Call Centers: How Models of Communication Can Make Monkeys of us All
Guy Fielding, Head of Research and Development, CM Insight
Understanding Relationship Patterns between People in Organizations
Susan Llewelyn, Course Director and Consultant Clinical Psychologist, Oxford Mental Healthcare NHS Trust, and Honorary Senior Clinical Lecturer in Clinical Psychology at the University of Oxford.
Saturday, March 11th
Green Marketing 101: Lessons from the Green Graveyard
Jackie Ottman, President, J. Ottman Consulting
Applying Risk Communication Principles to Threatening Situations
Dick Hyde, Executive Vice President and U.S. Director of Crisis Communications, Hill and Knowlton
Bio-Sketches of Presenters
Ronald J. Alsop, a news editor and senior writer at The Wall Street Journal, is the author of the book The 18 Immutable Laws of Corporate Reputation: Creating, Protecting, and Repairing Your Most Valuable Asset. He also is the editor of the Journal’s annual ranking of leading M.B.A. programs and author of the new book The Wall Street Journal Guide to the Top Business Schools 2006. In addition, he writes the monthly M.B.A. Track column and articles about business education, corporate reputation and marketing for the Journal. Previously, he served as the Journal’s marketing columnist and as editor of its Marketplace page, and he has written several other books, including The Wall Street Journal on Marketing and The Wall Street Journal Almanac. He is a frequent speaker at international conferences on corporate reputation and business education, and works closely with leading research firms that measure corporate brands and reputations. A graduate of the Indiana University School of Journalism, he lives with his wife and son in Summit, New Jersey.
Barie Carmichael provides corporate management with senior counsel on protecting their brands and reputation during emerging issues and full-scale crises and on structuring their overall communications to employees and external stakeholders for effective results. An experienced board-level advisor and veteran of numerous corporate executive management committees, Barie provides clients with the seasoned voice of experience in corporate communications and issue management, helping them develop effective, actionable strategies and anticipate new developments to protect their business operations and brands while they weather the storm. A recently appointed Batten Fellow at The University of Virginia’s Darden Graduate Business School, Barie is also working with the Darden faculty to develop a new, integrated business model for effective issue management. In addition to her own consulting practice, Barie is a Senior Counselor with APCO Worldwide, a highly respected independently owned global communications consultancy.
Barie has managed global strategic communications in a variety of industries involving regulatory issues, corporate branding, media relations, litigation, employee/member communications, and restructuring. As Dow Corning’s Chief Communications Officer, Barie devised the global turn around strategy for the complex and emotional silicone breast implant controversy, building an award-winning global professional staff who repositioned Dow Corning’s global brand while managing communications involving Chapter 11, layoffs, restructuring and regulatory issues. In addition, her leadership in global employee communications led to more than 5 Gold Quills awarded to Dow Corning by The International Association of Business Communicators.
Formerly a Partner with The Brunswick Group, an international consultancy, Barie provided senior strategic counsel to corporate clients’ executive teams on structuring their communications and managing their reputation during high profile issues, litigation, mergers and acquisitions. As Visa U.S.A.’s executive vice president of corporate relations, Barie integrated Visa’s public relations with its business and brand strategies while facing serious competitive and litigation challenges. She also served as director of corporate communications for an NCR subsidiary.
Barie graduated with honors from Carleton College and holds a masters degree in English. She is a member of The Arthur Page Society, a select membership organization for senior public relations and corporate communications executives. Barie resides in Tidewater Virginia, where she and her husband savor sailing on Chesapeake Bay and beyond.
Dr. Stanley Deetz specializes in the study of organizational communication from a critical/cultural/philosophic perspective. Organizations are considered to be complex contested sites where publics make critical economical, social and political decisions. His teaching, research, and applied activities consider both internal organizational practices and their consequences for society. His studies of commercial and community organizations have provided a theoretical understanding of organizational governance and decision making with the intent of promoting a more in-depth understanding of various organizational forms and encouraging the exploration of alternative more collaborative communication practices that allow greater democracy, higher quality decisions, and more productive cooperation among stakeholders. His current research primarily focuses on relations of power in work sites and the way these relations are produced and reproduced in everyday interaction. His work impacts on corporate social responsibility by exploring ways that values held by the larger society can be incorporated into everyday organizational decision making processes.
Dr. Deetz is author of Leading Organizations through Transitions (Sage 2000), Doing Critical Management Research (Sage 2000), Transforming Communication, Transforming Business (Hampton, 1995) and Democracy in an Age of Corporate Colonization: Developments in Communication and the Politics of Everyday Life (SUNY, 1992), and editor or author of 8 other books. He has published over 100 essays in scholarly journals and books regarding stakeholder representation, decision-making, culture, and communication in corporate organizations and has lectured widely in the U.S. and Europe. His materials are used for an online course on Communication and Cultural Change for the Executive Masters at Seton Hall University. He was a Senior Fulbright Scholar at Goteborgs Universitet (Sweden, 1994), and has held visiting appointments at Arizona State University, the University of Texas, the University of Iowa, and the Copenhagen Business School. He is a Fellow of the International Communication Association serving as its President, 1996-97, and has held many other elected professional positions. In 2004 he received the National Communication Association Distinguished Scholar Award (a lifetime achievement award). He is also an active consultant and does training work for companies in the U.S. and Europe.
Dr. Susan J. Drucker is a Professor in the of Department of Journalism/ Media Studies, School of Communication, Hofstra University. She is an attorney, editor of the Free Speech Yearbook, and Series editor of the Communication and Law series for Hampton Press and editor of Qualitative Research Reports in Communication. She is the author and editor of 6 books and over 85 articles and book chapters including Voices in the Street: Gender, Media and Public Space and two editions of Real Law @ Virtual Space: The Regulation of Cyberspace (1999, 2005) with Gary Gumpert. She is a recipient of the Franklyn S. Haiman Award for distinguished scholarship in freedom of expression. Her work examines the relationship between media technology and human factors, particularly as viewed from a legal perspective. She is the treasurer of the Urban Communication Foundation, Inc.
Jeffrey Dunsavage is the Director of Internal Communications, Telcordia Technologies, Piscataway, NJ. He is responsible for internal communications - developing strategies and tools for communication and team building across strategic business units - at Telcordia Technologies. Telcordia, formerly Bellcore, is a privately held independent company that provides essential products and services to the telecommunications industry. Working closely with the company's CEO, business unit heads, and human resources partners, the director of internal communications plays a critical role in helping employees understand industry changes, corporate strategy, and how these elements affect Telcordia's employee-owners. A corporate communications professional with more than 20 years' experience, Jeff received his BA degree in liberal arts from St. John's College in Annapolis, Md., and his MA in corporate and organizational communication from Fairleigh Dickinson University.
Dr. Guy Fielding is a specialist in interpersonal and organizational communication. A Chartered Social Psychologist, he provides consultancy and research to help organizations enhance their use of modern personal telecommunication systems, such as the telephone, mobile phones, voice mail, video and audio conferencing, email and online chat. He is a facilitator, lecturer and trainer to leading UK and FTSE 100 corporations, the public relations and advertising industry, and non-governmental organizations.
As head of R&D for CM Insight he is responsible for the development of the methodologies and science-based techniques that underpin our consultancy services and provide intellectual rigor to the solutions we design. His expert understanding of how humans interact brings firmly grounded theory and robust research to the practical issues involved in communicating with customers, serving their needs and motivating them to buy.
Guy joined CM Insight in 2000 after an illustrious academic career during which he was closely involved in the development of communication studies as an academic discipline in the UK. He became head of the Department of Communication and Information Studies at Edinburgh’s Queen Margaret College in 1991 before joining the faculty of the University of Oxford’s Department of Experimental Psychology in 1997, where he continues to teach on a part-time basis.
He has undertaken significant projects with a number of leading players in the telecoms and financial services sectors, including BT, Cellnet, AOL Europe, First Direct, Abbey National, Lloyds TSB and the Prudential, and for several contact center operators.
CM Insight is the customer management consultancy that's focused on the contact center. Its services cover every area of customer contact strategy and call center operations including, contact center planning, implementation and migration and performance management. The consultancy also provides education and market intelligence services to client facing organizations and outsourced service providers. It has carried out large scale customer management programs for UK based and international clients in every business sector. CM Insight was founded in 1998, has a turnover in excess of £2 million and is based in Weybridge, Surrey.
Stuart Z. Goldstein has been a senior Corporate Communications counselor for over 20 years, including serving as spokesperson at two Fortune 500 companies. In addition, he’s been a lobbyist, run political campaigns in New Jersey for over a decade and early in his career wrote for a newspaper. At The Depository Trust & Clearing Corporation (DTCC), he heads Corporate Communications and serves on the operating committee of the company. The Depository Trust & Clearing Corporation (DTCC), through its subsidiaries, provides clearance, settlement, custody and information services for equities, corporate and municipal bonds, government and mortgage-backed securities, over-the-counter credit derivatives and emerging market debt. DTCC is also the leading processor of mutual funds and insurance transactions, linking funds and carriers with their distribution networks. In 2003, DTCC settled $923 trillion in securities transactions.
Mr. Goldstein manages a staff of 20 as well as PR agencies based in the U.K. and U.S. Previously, Mr. Goldstein was director of Corporate Communications at American Express and vice president and deputy director of National Public Affairs at Citicorp. He began his career in New Jersey State Government as an assistant for Legislative Affairs to the State's Public Advocate and later was appointed as a State Ombudsman. In addition to his experience as a lobbyist, he ran political campaigns in New Jersey for ten years.
Mr. Goldstein’s research on best practices in Corporate Communications and the introduction of innovative strategies using technology have been the basis for a number of articles he’s authored for publications in the U.S. and overseas (www.stuartzgoldstein.com). His most recent article, "Information Preparedness, An Integrated Model for Communication in the Information Age," appeared in Strategic Communications Management magazine. He's also completed a book chapter for the Public Relations Society of America’s Practical Public Affairs in an Era of Change, which was published in 1996. His writings have been frequently cited, most recently in Managing Learning and Communication Systems as Business Assets (Fall 2004), Managing Media Relations (Fall 1999) and Risky Business: Protect Your Business on The Web (Spring 1998).
Gary Gumpert is Emeritus Professor of Communication at Queens College of the City University of New York and co-founder of Communication Landscapers, a consulting firm. Among Professor Gumpert’s publications are: Talking Tombstones and Tales of the Media Age; three edited volumes of Inter/Media: Interpersonal Communication in a Media Age published by Oxford University Press, Voices in the Street: Explorations in Gender, Media and Public Space, The Huddled Masses: Immigration and Communication. He is a frequent contributor to the IIC publication Intermedia. His most recent book is Real Law @ Virtual Space: The Regulation of Cyberspace(2nd edition). He is a recipient of the Franklyn S. Haiman Award for distinguished scholarship in Freedom of Expression. He is President of the Urban Communication Foundation, Inc., a not-for-profit organization supporting research on communication and the urban condition. His primary research focuses on the nexus of communication technology and social relationships, particularly looking at urban and suburban development, the alteration of public space, and the changing nature of community. He is president of the United States chapter of the International Institute of Communication.
Dick Hyde is Executive Vice President and U.S. Director of Crisis Communications at Hill and Knowlton. He has more than a quarter century of experience in crisis communications. His interest in crisis stems from direct involvement with Three Mile Island in March 1979 when Hill and Knowlton was retained one week after that nuclear accident started. Dick has been involved with many high profile crises including the Union Carbide Corporation tragedy at Bhopal, India, crash of Swissair Flight 111 and the International Olympic Committee’s Salt Lake City scandal. In addition to his extensive experience with crisis communications as the team leader on more than a dozen major client events with which the firm has been involved, he created Hill and Knowlton’s unique crisis simulation exercises. These simulations apply the military’s forceful training techniques to the business world by drawing on Dick’s “war gaming” experience with the U.S. Navy. He has assisted numerous companies with emergency response plan development in the chemical, railroad, health care, financial, pharmaceutical, energy and food manufacturing industries. He has conducted crisis simulation workshops in 14 countries.
Jack Jacobs was born in Brooklyn, New York. He holds Bachelor’s and Master’s degrees from Rutgers University and entered the U.S. Army in 1966 as a Second Lieutenant through the ROTC program. He served as a platoon leader in the 82nd Airborne Division, executive officer of an infantry battalion in the 7th Infantry Division, and commanded the 4th Battalion 10th Infantry in Panama. A member of the faculty of the US Military Academy, Jacobs taught international relations and comparative politics for three years, and he was a member of the faculty of the National War College in Washington, DC. He was in Vietnam twice, both times as an advisor to Vietnamese infantry battalions, and he is among the most highly decorated soldiers from that era, having earned three Bronze Stars, two Silver Stars and the Medal of Honor, the nation’s highest combat decoration.
Jacobs retired as a Colonel in 1987. He was a founder and Chief Operating Officer of AutoFinance Group Inc, one of the firms to pioneer the securitization of debt instruments; the firm was subsequently sold to Key Bank. He was a Managing Director of Bankers Trust, where he ran foreign exchange options worldwide and was a partner in the institutional hedge fund business. He retired in 1996 to pursue investments. He is a principal of The Fitzroy Group, a firm that specializes in the development of residential real estate in London and invests both for its own account and in joint ventures with other institutions. He serves on the boards of directors of a number of charitable organizations and is the Vice Chairman of the Congressional Medal of Honor Foundation. Jacobs is an on-camera military and political analyst for NBC, and he holds the McDermott Chair of Humanities and Public Affairs at the US Military Academy. COL Jacobs is a member of the Council on Foreign Relations.
Justin Lash is a professional communications consultant for the Metro New York region of Towers Perrin, where he has been employed since early 2002. Prior to that, Justin worked at PricewaterhouseCoopers Kwasha HR Solutions, where he specialized in the writing and editing of outsourcing communications materials. Justin has extensive experience with employee benefits in multiple capacities, including strategic and personalized employee communications, call center work, client delivery, focus group facilitation and overall project and client relationship management. Justin holds a Bachelor of Arts in History from Purdue University and a Master of Arts in Corporate and Organizational Communication from Fairleigh Dickinson University.
With 78 offices in 24 countries, Towers Perrin is a global professional services firm that helps organizations around the world optimize performance through effective people, risk and financial management. The firm provides innovative solutions to client issues in the areas of human resource strategy, design and management; actuarial and management consulting to the financial services industry; and reinsurance intermediary services. The firm has served large organizations in both the private and public sectors for more than seventy years. Clients include three-quarters of the world’s 500 largest companies and three-quarters of the Fortune 1000 U.S. companies.
Dr. Susan Llewelyn is Course Director, Oxford Doctoral Course in Clinical Psychology, University of Oxford. She is also Consultant Clinical Psychologist, Oxford Mental Healthcare NHS Trust, Supernumery Fellow of Harris Manchester College, and Honorary Senior Clinical Lecturer in Clinical Psychology, at the University of Oxford. Her post involves overall responsibility for the Doctoral Course and associated programmes, including management of all the Course staff and trainees, budget management, liaison with stakeholders, the SHA, the University, and regional psychologists, establishment of the strategic direction of the Course and associated programmes, staff and trainee appraisal, staff and trainee selection and welfare, overall organisation of the clinical, research and academic programmes, chairing the Board of Examiners, and overall administration. She has been in Oxford since 1997, and before that was Course Director of the Doctoral Course at the University of Edinburgh. Her professional background has been mostly as an academic clinical psychologist, although she has also worked clinically in the NHS for around 15 years. Susan has always had a strong interest in working with other professional groups, and spent a considerable amount of my early career in working on communication skills with a variety of groups in including nurses and doctors.
As a clinician Susan has worked particularly with adults, specialising in therapeutic work with adults who are survivors of child hood sexual abuse. She also trained in Construct Theory, and in Cognitive Analytic Therapy, and has accreditation as Cognitive Analytic Therapy Supervisor and trainer. Susan has always had a strong interest in professional issues, being elected as a Fellow of the British Psychological Society in 1991, and has recently been Chair of the Committee for Training in Clinical Psychology, the body that recommends accreditation of all clinical psychology training programmes in the UK. Most recently Susan represented clinical psychology for the DH QAA, and co-wrote the clinical psychology Subject Benchmarks now used by the QAA, which have been used as framework for all other applied psychology Subject Benchmarks. Between 1986-88, Susan was a Commissioner for the Mental Health Act Commission, and in 1986 she was a World Health Organisation Travel Fellow to Finland. Susan has established professional training links in the USA and Japan. Susan has been an external examiner to over 12 Universities, and has published 5 books (and 2 currently in preparation), 27 chapters, 31 papers in refereed journals, and around 50 conference or professional papers. Her current research interests are in psychological therapy process, therapeutic ruptures and helpful factors.
Steven L. Lubetkin, APR, Fellow, PRSA, is the managing partner of Lubetkin & Co. Communications LLC, a diversified public relations, communications, Internet broadcasting, and publishing consulting practice. Steve established his consultancy in December 2004, after managing media relations activities during the successful completion of the $47 billion Bank of America-Fleet Bank merger. Earlier, he helped manage news coverage of the $7 billion acquisition of Summit Bancorp by Fleet Bank.
Steve is a technology-savvy veteran of more than 25 years in corporate and financial communications, and print and broadcast journalism. His background includes extensive media relations, speech and testimony writing, seminar and conference planning, issues management, and crisis public relations experience.
Jacquelyn Ottman has been helping businesses find competitive advantage through green marketing and eco-innovation for over twenty years. She is president and founder of J. Ottman Consulting, Inc., an inter-nationally recognized firm that has advised over 60 top companies and organizations including IBM, Interface, DuPont, Nike and the United States Environmental Protection Agency's Energy Star® and Design for Environment Programs.Her firm is also the principal organizers of Design:Green, a pioneering initiative with the goal of jumpstarting eco-design education for U.S. product designers. (www.designgreen.org) A popular speaker at industry conferences and corporate gatherings, Ms. Ottman sits on the advisory boards of the Centre for Sustainable Design (U.K.), and the Center for Small Business and the Environment.Her book, Green Marketing: Opportunity for Innovation, was named one of the top business books of the year. Described by the American Marketing Association as the "definitive work on the subject", it is available in a second edition, and has been translated into five languages. A member of the Industrial Designers Society of America, she is a past co-chair of the New York chapter of O2, the global network of green designers. For seven years, she chaired the jury for the American Marketing Association that bestowed special Edison Awards for Environmental Achievement. Ms. Ottman graduated from Smith College and attended the New York University Graduate School of Business.
Dr. Marion Pinsdorf was the first female vice president successively at Hill and Knowlton (then the world’s largest public-relations firm), Textron, Inc., and INA (now Cigna). In addition, she has served on the board of directors of the $2.2 billion Amfac, headquartered in Honolulu, several start-up companies in the Philadelphia area, and her alma mater, Drew University. For more than a decade, she taught Brazilian entrepreneurial history at Brown University’s Department of Portuguese and Brazilian Studies, and corporate image and responsibility at Fordham University’s Graduate School of Business. In addition, she lectures on corporate issues at the University of Florida, Drew University, and the Business School at St. Gallen, Switzerland and for industry groups. Author of numerous articles and three books (Communicating When Your Company is Under Siege, German-Speaking Entrepreneurs: Builders of Business in Brazil, and the forthcoming All Crises Are Global: Managing to Avoid Chaos), she is completing a book on executive ego as well as a series of cautionary tales. Her television credits include interviews on CNN and CNBC. Dr. Pinsdorf earned a B.A. (with honors) in history from Drew University and an M.A. and Ph.D. in Economic History from New York University.
Pamela Principe-Golgolab is the President and owner of PNA Associates. Pamelas possesses more than 18 years of award winning experience in all facets of public relations, corporate communications, marketing and advertising. She is the recipient of the Kathy Hughes Memorial Award also from the Community Builders Association for her marketing and publicity prowess. She is also invited annually as a speaker and moderator for seminars on public relations and publicity during the New Jersey Builders Association’s annual Atlantic Builders Convention in Atlantic City. Ms. Principe-Golgolab is the authoress of numerous articles and features on real estate, business, medical and general interest issues and has been prominently featured as a special sections contributor for The Star-Ledger.
PNA Associates provides professional public relations, corporate communications and advertising services for a number of the state’s major residential real estate brokerage firms, development companies, property management firms, local businesses, schools and medical groups. This year, the firm will launch the first in a unique series of multi-media book and DVD sets on childcare for parents by renowned pediatrician and educator Mary Ann LoFrumento, M.D., F.A.A. P., president of Simply Parenting.
Patricia Walsh is Senior Vice President, Corporate Branding Group, Ruder Finn, the largest independently owned PR firm in New York. Patrica joined Ruder Finn in September 2004, after a long career at Dow Jones, publisher of TheWall Street Journal. At Dow Jones, her most recent position was director of internal communications and knowledge management, where she was responsible for launching and maintaining the company’s intranet and for all employee communications. During her 17 years with the company, Walsh also was director of international development, responsible for The Wall Street Journal’s branded pages in Latin America, Europe and Asia; editor of The Asian Wall Street Journal Weekly; and assistant managing editor of The Wall Street Journal Europe in Brussels. She also was a copy editor for the European and Asian editions of The Wall Street Journal in New York, for the International Herald Tribune in Paris and for several trade newspapers in New York.
Chris Winans has been Vice President, Media Relations, at American International Group, Inc., since joining the company in February 2005. Previously he was a vice president in Lehman Brothers’ Equity Research Division covering property/casualty insurers. Prior to joining Lehman in June 2003, he held a similar position briefly at Williams Capital following three years as an equity analyst on the property/casualty sector at Morgan Stanley and, before that, at PaineWebber. Before joining the research team in late 1999 at PaineWebber, he was Vice President, Communications, at A.M. Best Co., the U.S. insurance rating agency, where he spent six years. Prior to joining A.M. Best in 1993, he was a national news editor at The Wall Street Journal where he spent 10 years following a seven-year career as a journalist on various dailies and a wire service in the Philadelphia area. He is the author of two business biographies, The King of Cash: The Inside Story of Laurence Tisch (John Wiley & Sons, 1995) and Malcolm Forbes: The Man Who Had Everything (St. Martin's Press, 1990). He holds a B.A. from Pennsylvania State University.