Student Complaint Procedures

Fairleigh Dickinson University urges current and prospective students with concerns or complaints to attempt to resolve them with the appropriate University administrative or academic office. When the concern or complaint cannot be resolved internally, current and prospective students may seek redress through the University’s external accrediting and authorizing bodies.

Please be advised that Fairleigh Dickinson University participates in Federal student aid programs that are authorized under Title IV of the Higher Education Act of 1965.

  • 34 CFR § 600.9 requires states to have a “process to review and appropriately act on complaints concerning the institution including enforcing applicable State laws.”
  • 34 CFR § 668.43(b) requires that institutions “make available for review to any enrolled or prospective student upon request, a copy of the documents describing the institution’s accreditation and its State, Federal, or tribal approval or licensing. The institution must also provide its students or prospective students with contact information for filing complaints with its accreditor and with its State approval or licensing entity and any other relevant State official or agency that would appropriately handle a student’s complaint.”

In order to comply with these regulations, Fairleigh Dickinson University provides the following information to our prospective and current students:

Program Accreditation Agency Complaint Contact
  • Bachelor of Science (include majors in Accounting, Business Administration, Entrepreneurship, Finance, Management, and Marketing);
  • Master of Business Administration;
  • Master of Science - Accounting;
  • Master of Science - Supply Chain Management;
  • Master of Science - Taxation
AACSB International www.aacsb.edu/~/media/AACSB/Docs/Accreditation/Policies/Complaint%20Policy.ashx
Chemistry ACS (American Chemical Society) help@acs.org 
Civil Engineering Technology ABET Inc. www.abet.org/complaint-process/
Clinical Mental Health Counseling CACREP (Council for Accreditation of Counseling & Related Educational Programs www.cacrep.org/doc/2009%20POLICY%20DOC%20rev.pdf
Clinical Psychology PhD APA (American Psychological Association) Office of Program Consultation & Accreditation Office of Program Consultation and Accreditation
750 First St, NE
Washington, DC 20002-4242                              202-336-5979
Computer Science ABET Inc. www.abet.org/complaint-process/
Construction Engineering Technology ABET Inc. www.abet.org/complaint-process/
Continuing Education IACET Fairleigh Dickinson University has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22102; (703) 506-3275. Learning event participants may file complaints in writing to the Commission at the address above. Participants must provide details including date, learning event, name of Provider, location of event, the participant's name, address, phone number, and the nature of the complaint.
Dyslexia Studies Multi-Sensory Reading IMSLEC (International Multisensory Structured Language Education Council) http://www.imslec.org/assets/IMSLEC-Accreditation-Process.pdf
Education Leadership Program

CAEP (Council for the Accreditation of Educator Preparation)

http://caepnet.org/about/governance/complaint-review-committee
Electrical Engineering ABET Inc. www.abet.org/complaint-process/
Electrical Engineering Technology ABET Inc. www.abet.org/complaint-process/
Fairleigh Dickinson University Middle States Commission on Higher Education Middle States Commission on Higher Education
3624 Market Street, 2nd Floor West, Philadelphia, PA 19104
Telephone: (267) 284–5000
http://www.msche.org/documents/How-to-File-a-Complaint-with-the-Commission.pdf
Fairleigh Dickinson University NJ Secretary of Higher Education The Office of Secretary of Higher Education
PO Box 542
Trenton, NJ 08625-0542
http://www.state.nj.us/highereducation
Mechanical Engineering Technology ABET Inc. www.abet.org/complaint-process/
Nursing Commission on Collegiate Nursing Education http://www.aacn.nche.edu/ccne-accreditation/Procedures.pdf 
Paralegal Program ABA Standing Committee on Paralegals Approval Commission Standing Committee on Paralegals
American Bar Association
321 N. Clark Street, 19th Floor
Chicago, IL 60654-7598                          312-988-5617
Pharmacy ACPE (Accreditation Council for Pharmacy Education) https://www.acpe-accredit.org/complaints/default.asp
Radiography (through Valley Hospital) JRCERT (Joint Review Committee on Education in Radiologic Technology) http://jrcert.org/students/process-for-reporting-allegations/report-an-allegation/
School Psychology MA NASP (National Association of School Psychologists) www.nasponline.org/standards/ethics/resolution-of-ethical-concerns.aspx
Teacher Education Program

CAEP (Council for the Accreditation of Educator Preparation)

http://caepnet.org/about/governance/complaint-review-committee